WAUW & LULU respects the privacy rights of its online visitors and recognizes the importance of protecting the information collected about them. We have adopted a corporate wide Privacy policy that guides how we collect, store and use the information that you provide us with.
If you are under 18, we require that you inform a parent or guardian about WAUW & LULU Privacy policy and Terms and conditions as well as requiring their consent to the Privacy policy and Terms and conditions before placing an order with WAUW & LULU.
Exactly what personal information may be collected about you and how?
When you place an order or register for a service offered by WAUW & LULU, we collect personal information. When creating an account or placing an order we ask you for your first and last name, your email address and phone numbers, home address, shipping address and your date of birth. Next to this information, we also may gather the IP address you use to connect to our site.
All of the details described above allow us to process your order and let you know the status of your order.
Creditcard details are entered directly into our payment partner’s systems and are neither transmitted nor held in our systems. Additionally we may also obtain information as a result of authentication or identity checks.

Non-personal information

Our system also may gather non-personal information such as the areas you visit on our site, times and volume of use, traffic data, including logs as well as the details of networks. If you wish to have your personal data removed from our database, you can send an email to help@wauwandlulu.com .

Newsletters subscription

If you wish to receive our newsletters, you have to give us permission to send you our newsletters by filling in your email address in the designated newsletter signup box. We offer you at all times the opportunity to opt-out of any service. Any newsletter we send contains an automated op-out link.
If you have any questions regarding our newsletter or wish to be removed you can send an email to: help@wauwandlulu.com

What about cookies?

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. Wauwandlulu.com uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests.
Most browsers are automatically set to accept cookies but in the event that you wish to prevent this to happen you can alter the settings of your browser. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

How your personal information may be used, including anyone it might be shared with

WAUW & LULU may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account.
Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We will never give or sell your details to third party companies for purposes other than the fraud prevention and legal purposes mentioned above.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.


How can you change your personal data?

If you would like to change your personal information at WAUW & LULU, please send us an email at help@wauwandlulu.com. If you have an account ,please sign in to your account on the website. Your account will appear and you can change your personal data.
Only you, or at your request the customer care department, can change your personal data.
You can contact us by email at help@wauwandlulu.com and we will revise your personal details.

How does WAUW & LULU safeguard my personal data?

WAUW & LULU has implemented a variety of security measures to maintain the safety of your personal information. A secured network protects your personal information. In addition, we take reasonable steps to ensure that third-party business partners to whom we may transfer data will provide sufficient protection of that personal information.
All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology, which encrypts your information before it is sent to us to protect the information from unauthorized use.
Besides SSL encryption, our Payment platform uses the relevant technology to ensure your online safety and privacy.
We take every possible measure to ensure that business partners who receive information from us provide adequate protection for your data.

Questions or complaints

For more information about our policies, please go to the FAQ section of our website. You can also send us an email at help@wauwandlulu.com.

The agreement

The following information is provided by WAUW & LULU to enable our online visitors to be fully informed of our Privacy policy.
By visiting www.wauwandlulu.com you are accepting and consenting to the practices described in this Privacy policy and the Terms and conditions therein.

Extra information

Please note that this policy applies to WAUW & LULU and/or its subsidiaries, but not to websites maintained by other companies or organizations to which we may be linked. Please ensure that you read the Privacy policy of such other companies or organizations before submitting any personal information. Furthermore, intermittently WAUW & LULU may employ third party business partners to collect personal information on behalf of WAUW & LULU. In such cases, these third parties will be subject to confidentiality agreements and instructed by WAUW & LULU to fully comply with our Privacy policy as set forth herein.
WAUW & LULU reserves the right to make changes to this policy, notably in line with any revised legislation. Please check back from time to time to ensure you are aware of any changes. Your continued use of our site will signify your acceptance of these changes.